Outcome Customer Engineer, Google Cloud
Job Description
Google Cloud is hiring an Outcome Customer Engineer who will assist SaaS clients through their deployment process while solving technical issues and delivering full value from their enterprise cloud services. The position requires the person to lead technical operations while managing processes for AI-powered SaaS implementation.
Job ID: R165462
Date Posted: February 2026
Expiration Date: NA
Qualification: Bachelor’s Degree or equivalent experience
Apply: Apply Now
Main Duties
- Develop and orchestrate deployment plans for SaaS customer implementations.
- Resolve technical blockers using coding, debugging, and systems design skills.
- Track adoption and ramp of license agreements to accelerate value realization.
- Identify expansion opportunities and drive sustainable product usage.
- Provide technical leadership and guidance for customer and partner teams.
Essential Qualifications
- Bachelor’s degree or equivalent professional experience is required for this position.
- Six years of experience working with cloud-native architectural designs in roles that involve direct customer interaction.
- Experience in deployment planning, orchestration and change management activities.
- Demonstrates programming skills in Python and Java programming languages and the ability to design complex systems.
- Expertise in communicating with both technical experts and executive management.
Preferred Qualifications
- Experience in both infrastructure and application modernization together with data analytics and cloud AI and networking technology.
- Experience using Google Cloud products while understanding how those products differ from competing solutions.
- Applicant has experience helping customers implement organizational changes and artificial intelligence agent systems.
- Possesses extensive expertise in managing technical projects and delivering enterprise artificial intelligence solutions.
