Specialist Account Executive, Service Cloud, Salesforce
Job Description
Salesforce Service Cloud as a Specialist Account Executive, partnering with Financial Services clients to solve service challenges and drive transformation. Build trusted relationships, lead consultative sales cycles, close impactful deals, and help organizations deliver smarter, more connected, and customer focused service experiences.
Date Posted: December 30, 2025
Expiration Date: NA
Experience: Relevant enterprise sales experience
Job Type: Full Time
Job ID: JR323717
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Main Responsibilities
- An ideal candidate should act as an advisor to establish trust with customers by studying their business difficulties and their desired outcomes.
- Develop and implement Service Cloud sales plans for their specific geographic area and designated customer accounts.
- Achieves revenue growth through two strategies which include expanding current customer relationships and acquiring new business clients.
- Works together with account managers to create new sales opportunities through cross-selling and market expansion efforts.
- Should have knowledge of the process of lead generation and lead qualification and opportunity management enables the creation and maintenance of a successful sales pipeline.
- Develop strategies and execute negotiations to achieve successful deal closures for Service Cloud solutions which meet customer requirements for contact centers and service operations.
- Maintains complete responsibility for the sales process while achieving results that exceed the established sales targets for each year.
Essential Qualifications
- The candidate possesses verified work experience in selling enterprise SaaS solutions and cloud-based solutions.
- Demonstrates comprehensive expertise in contact center solutions and service solutions and support solutions.
- A person should have capability to handle complicated sales processes while working with high-ranking business executives.
- Exhibits exceptional abilities in communication and negotiation and building relationships with others.
- Candidates should successfully achieve sales goals in fast-moving work environments.
Preferred Qualifications
- Experience selling Salesforce Service Cloud or similar CRM platforms.
- Background in Financial Services industry sales.
- Familiarity with consultative selling and value-based sales methodologies.
Experience working with large, strategic enterprise accounts.
